Shipping policy

Delivery Timeline
Orders are typically dispatched within 7 days of order confirmation, provided the item is in stock. Delivery time may vary based on your location. Once your order has been dispatched, you will receive a confirmation email with tracking details.

We strive to deliver your order within 15-20 days from the purchase date. However, unforeseen circumstances may sometimes cause delays. In such cases, we will proactively update you via phone or email. If you do not receive any updates within 10 days of placing your order or after the promised shipment date for pre-orders, please contact our customer care team.

Shipping Charges
We offer free shipping across India, except for regions that are not covered by our logistics partners. Additional charges may apply for deliveries to Out of Delivery Areas (ODA). For specific details regarding shipping costs to your location, please reach out to our customer support team.

Order Tracking
To track your order, please get in touch with our customer care team. They will assist you with real-time updates on your shipment status.

International Orders
Yes, we accept international orders. If you wish to place an order outside India, please contact our customer care team for assistance with shipping charges, delivery timelines, and other details.

For further inquiries, you can reach out to our customer support team via customercare@aalaya.in or call us at +91-9997051549.